File an Investor Complaint
To send a complaint to the ASC, you must include enough information and details to allow us to determine what action(s) might be necessary.
All information provided will be treated as confidential and used only as allowed by the Securities Act (Alberta).
To make a complaint to the ASC, please fill out this online form and be prepared to explain:
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What your complaint is about.
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When the incident took place (dates, times etc).
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The steps you have taken during the course of the situation.
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Names and addresses of those involved, and your relationship to the company or individual at the source of the complaint.
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If you have any copies of letters, cancelled cheques, account statements, or other documents that will help explain your complaint and support your statements. You may be asked to provide these hard copy documents at a later date.
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Other relevant information that would be helpful to better understand your concerns.
To file a complaint via email, mail or fax, be sure to include all of the above details and send to:
Email:
complaints@asc.ca
Mail:
Alberta Securities Commission, Attn: Assessment, Suite 600, 250-5th Street SW, Calgary, Alberta, T2P 0R4
Fax:
403-297-2210 - Attn: Assessment
For additional information about filing a complaint, call 403-355-3888.